by Alan Bryant | Aug 25, 2026 | Cybersecurity
Article Summary: A passkey lets you sign in to an app or website using the same fingerprint, face, or PIN you use to unlock your phone or laptop, with no password to type. It’s built on a security standard called FIDO that can’t be phished, because the...
by Alan Bryant | Aug 24, 2026 | Tech Update
If you use Microsoft 365 every day, you’ve probably noticed that Copilot hasn’t stood still. It’s been evolving in the background, gradually becoming more embedded in the way Word, Excel, Outlook and the rest of your tools work. Microsoft tends to roll these changes...
by Alan Bryant | Aug 24, 2026 | Tech Update
There’s a point where the help desk starts to feel different. Tickets are being picked up, users are getting support, and the team is doing what it needs to do. But the pace changes. Volume increases and interruptions become more frequent. It takes more effort to keep...
by Alan Bryant | Aug 20, 2026 | Microsoft
Article Summary: Windows 10 reached the end of Microsoft support on October 14, 2025, which means it no longer gets security updates. The computers still work, but any new flaw found in Windows 10 will never be fixed, which makes them easier to attack and can cause...
by Alan Bryant | Aug 17, 2026 | Tech Update
You’ve seen them hundreds of times. “Click here to prove you’re not a robot.” It’s one of those things you don’t really think about. You tick a box, maybe select a few images, and move on with your day. That’s why this new scam works. There’s a growing number of fake...
by Alan Bryant | Aug 17, 2026 | Tech Update
There’s a moment that you’ll recognize as an IT director. Something goes wrong, or starts heading in that direction, and you step in. You know where to look and what needs to happen next. You make decisions quickly and keep things moving while everything is still...
by Alan Bryant | Aug 15, 2026 | AI
Article Summary: AI note-takers join your meetings, transcribe everything said, and save the recording and summary to the vendor’s servers. Who can see that recording depends on the tool. Some keep your data inside your own Microsoft or Google environment and...
by Alan Bryant | Aug 10, 2026 | Cybersecurity
Article Summary: Email spoofing is when a scammer sends a message that appears to come from your domain, often to trick your clients or staff into paying a fake invoice or changing banking details. Three DNS records (SPF, DKIM, and DMARC) prove that a message really...
by Alan Bryant | Aug 10, 2026 | Tech Update
It sounds like a joke. “Maybe we should just ban AI on Friday afternoons.” But the more you think about it, the more it makes sense. By Friday, most people are running on fumes. The week’s been busy, there are things to finish before the weekend, and attention to...
by Alan Bryant | Aug 10, 2026 | Tech Update
There’s a type of risk that doesn’t show up in reports or alerts. Everything appears to be working as it should. Systems are stable, users are getting what they need, and nothing is forcing you to question how things are set up. At the same time, there are usually a...